Security at MailSentinel

Certifications & Compliance

Data Encryption

Encryption in Transit

All data transmitted to and from MailSentinel is encrypted using industry-standard protocols:

• TLS 1.2 and TLS 1.3 - All web traffic and API connections
• HTTPS Everywhere - All endpoints require HTTPS
• Perfect Forward Secrecy - ECDHE key exchange
• HSTS Enabled - Strict Transport Security headers
• Certificate Transparency - All certificates logged

Encryption at Rest

All stored data is encrypted using strong encryption algorithms:

• AES-256 Encryption - For all stored data
• Encrypted Backups - All backups are encrypted
• Key Management - Keys stored separately in HSM
• Database Encryption - Transparent data encryption

Infrastructure Security

Cloud Infrastructure

Our infrastructure is hosted on enterprise-grade cloud platforms with robust security:

• SOC 2 certified cloud providers
• Geographic redundancy across multiple regions
• Automatic failover and disaster recovery
• Network segmentation and isolation
• DDoS protection and mitigation

Network Security

• Web Application Firewall (WAF)
• Intrusion Detection System (IDS)
• Rate limiting and bot protection
• IP allowlisting for sensitive operations
• Private network for internal services

Monitoring & Response

• 24/7 security monitoring and alerting
• Real-time threat detection
• Automated security scanning
• Incident response team on-call
• Security event logging and analysis

Access Control

Employee Access

• Least Privilege: Employees only have access needed for their role
• Multi-Factor Authentication: Required for all employee accounts
• Access Reviews: Quarterly access audits
• Background Checks: All employees with data access are screened
• Security Training: Annual security awareness training

Customer Access

• Strong password requirements
• Optional multi-factor authentication
• Session management and timeout
• API key rotation capabilities
• Role-based access control for teams

Application Security

Secure Development

• Secure Software Development Lifecycle (SSDLC)
• Code reviews for all changes
• Static Application Security Testing (SAST)
• Dynamic Application Security Testing (DAST)
• Dependency vulnerability scanning
• Container image scanning

Vulnerability Management

• Regular penetration testing by third parties
• Bug bounty program for responsible disclosure
• Vulnerability scanning and remediation
• Security patch management
• Threat modeling for new features

Data Protection

Data Handling

• Data classification and labeling
• Data retention policies
• Secure data deletion procedures
• Data minimization practices
• Anonymization where possible

Privacy by Design

• Privacy impact assessments for new features
• Data Processing Agreements with vendors
• User consent management
• Right to deletion/portability support

Business Continuity

• Multi-region infrastructure redundancy
• Automated daily backups with encryption
• Disaster recovery plan with regular testing
• Recovery Time Objective (RTO): 4 hours
• Recovery Point Objective (RPO): 1 hour
• Incident response procedures
• Business continuity testing annually

Responsible Disclosure

We value the security research community and welcome reports of potential security vulnerabilities. If you believe you've found a security issue, please report it responsibly:

We commit to not pursuing legal action against researchers who follow our responsible disclosure guidelines and give us reasonable time to address issues before public disclosure.

Security Contact

For security-related inquiries or to request security documentation: