Cookie Policy

Last Updated: December 9, 2024

1. Introduction

This Cookie Policy explains how MailSentinel ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website and use our services. This policy should be read alongside our Privacy Policy.

By using our website, you consent to the use of cookies as described in this policy.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites remember your preferences and understand how you interact with the site.

Cookies can be "persistent" (remain on your device until deleted) or "session" cookies (deleted when you close your browser).

3. Types of Cookies We Use

3.1 Essential Cookies (Required)

These cookies are necessary for the website to function properly. They cannot be disabled.

CookiePurposeDuration
session_idMaintains your login sessionSession
csrf_tokenSecurity protection against CSRF attacksSession
auth_tokenAuthentication token for API requests7 days
cookie_consentStores your cookie preferences1 year

3.2 Functional Cookies

These cookies enable enhanced functionality and personalization.

CookiePurposeDuration
themeRemembers your theme preference (dark/light)1 year
languageStores your language preference1 year
dashboard_prefsRemembers dashboard layout preferences1 year
timezoneStores your timezone for accurate timestamps1 year

3.3 Analytics Cookies

These cookies help us understand how visitors interact with our website.

CookiePurposeDuration
_gaGoogle Analytics - distinguishes users2 years
_ga_*Google Analytics 4 - maintains session state2 years
_gidGoogle Analytics - distinguishes users24 hours

We use privacy-focused analytics that respect "Do Not Track" signals and allow you to opt out.

4. Similar Technologies

In addition to cookies, we may use:

  • Local Storage: Stores data locally in your browser for performance optimization.
  • Session Storage: Temporary storage cleared when you close your browser.
  • Pixels/Beacons: Tiny images that help us understand email opens and website visits.

5. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages:

  • Stripe: Payment processing (essential for checkout)
  • Intercom/Support Chat: Customer support functionality
  • YouTube/Vimeo: If we embed videos on our site

These third parties have their own privacy policies governing their use of cookies.

6. Managing Your Cookie Preferences

6.1 Cookie Consent Banner

When you first visit our site, you'll see a cookie consent banner allowing you to accept or customize your cookie preferences.

6.2 Browser Settings

You can control cookies through your browser settings. Here are links to manage cookies in popular browsers:

6.3 Opt-Out Tools

7. Impact of Disabling Cookies

If you choose to disable certain cookies:

  • Essential Cookies: The website may not function properly
  • Functional Cookies: Your preferences won't be remembered
  • Analytics Cookies: We won't be able to improve the site based on usage patterns

8. Do Not Track Signals

We honor "Do Not Track" (DNT) browser settings. When DNT is enabled, we will not load non-essential analytics cookies.

9. Updates to This Policy

We may update this Cookie Policy from time to time. We will notify you of any material changes by updating the "Last Updated" date at the top of this page.

10. Contact Us

If you have questions about our use of cookies, please contact us:

MailSentinel

Email: privacy@mailsentinel.io

Website: https://mailsentinel.io